IVR (Phone) Interface

VLIRT®’s IVR (Interactive Voice Response) system can be an important supplemental option in global studies where conditions make internet access inconsistent…or even non-existent. The IVR provides user-friendly prompts (translated) and an easy push-button methodology for recording subject visits, receiving drug shipments, randomizing subjects, and other key activities.

Real-time Integration between IWR (web) and IVR (phone)…

Problem: Your global trial includes 32 clinical sites in 12 countries and all but two have reliable access to the internet and your web-based IRT system. In the other two locations, internet connectivity comes and goes like a bad dream … with entirely too much down time for the sponsor’s comfort. An IVR (phone) option […]

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