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  • The Classic Conundrum: “How long will it take to make a system change?”

    Case StudiesJul 10

    A never-ending tension in clinical trials exists between a client’s need for quick changes to a technical system – for example, an IRT (IWR/IVR) system in production -- and the vendor’s need for time.  The axiomatic truth is this: the details of clinical trials are often fluid, with the need for changes commonplace. But Sponsors and CROs often get frustrated when vendors say ‘We can’t provide those modifications overnight!” And vendors get frustrated when Sponsors and CROs insist “Why the +