Accessing Event Notifications


The Challenge:

For a study lasting several years, it’s common to have turnover of study personnel. When this happens, new users need access to the notifications sent by the system prior to their arrival. Typically, new users have to ask for printouts of specific prior notifications,  or the Help Desk is asked to send copies of all the past notifications generated for the site. How to streamline the process?

The  Solution:

The Veracity Logic development team revised the Messages functionality of the IRT CORE system so that new users are, by default, able to view ALL of the notifications generated since the beginning of the project and appropriate to their assigned user role and site(s). Users can also choose to re-send prior notifications on demand.